Return and Refund Policy

ABISHAA is committed to customer satisfaction. If you are not satisfied with your purchase, you may return it within 7 days of receiving your order for a full refund or exchange.

Eligibility for Return:

  • The product must be in its original condition, unused, and in the original packaging with all tags and accessories included.
  • The product must not show any signs of wear or damage.
  • The product must be returned within 7 days of the original delivery date.

Non-Returnable Items:

  • Any product that has been opened or used
  • Any product that is damaged due to misuse or neglect
  • Any product that is sold as “final sale” or “clearance”
  • Software, digital downloads, and gift cards

Initiating a Return:

  1. Contact our customer service team at info@abishaa.com to request a Return Merchandise Authorization (RMA) number.1
  2. Package the product securely in the original packaging, including all accessories and documentation.
  3. Include the RMA number on the shipping label.
  4. Ship the product back to us using a prepaid shipping label (if provided) or at your own expense. We recommend using a trackable shipping method.

Refunds:

  • Once we receive your returned product and verify that it meets the return conditions, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase.2
  • Please allow 7 business days for the refund to appear in your account.3

Exchanges:

  • If you would like to exchange your product for a different size, color, or model, please contact our customer service team to arrange an exchange.
  • We will do our best to accommodate your exchange request, but we cannot guarantee that the desired product will be in stock.

Shipping Costs:

  • For eligible returns, we will cover the return shipping costs if the return is due to our error (e.g., incorrect item shipped, damaged item).
  • For other returns, the customer is responsible for the return shipping costs.

Disclaimer:

This Return and Refund Policy may be subject to change without prior notice. Please check this page for the most up-to-date information.

Contact Us:

If you have any questions about our Return and Refund Policy, please contact our customer service team at info@abishaa.com or +91 8506923355

Shopping Cart